Privacy Notice

This Privacy Notice explains how 7 Dwarfs FZCO collects and uses personal data when you visit 7dwarfs.net, contact us or interact with our website.

1. Who we are

7 Dwarfs FZCO is responsible for the personal data described in this notice when it determines why and how that data is used.

Company: 7 Dwarfs FZCO
Address: LIU 3, Unit B11, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@7dwarfs.net
Website: 7dwarfs.net

2. Personal data we may collect

• Information you provide through the contact form, including your name, email address, company, optional phone number, selected enquiry topic and the contents of your message.
• Communications exchanged with us after an enquiry.
• Technical and usage information such as IP address, browser type, device information, visited pages, timestamps and diagnostic information, where collected by the website or its service providers.
• Cookie choices and consent records.
• Marketing preferences, but only where you have separately chosen to receive updates.

3. How we use personal data

• To receive, route and respond to enquiries.
• To discuss products, UAT participation, Ventuz, media servers, specialist development or other requests you raise.
• To operate, secure, maintain and improve the website.
• To understand website use where you have allowed optional analytics technologies.
• To send product or company updates where you have separately opted in.
• To maintain business records, establish or defend legal claims, and meet applicable legal obligations.

4. Why we use personal data

Depending on the context, we use personal data because you have asked us to take steps in response to an enquiry, because processing is necessary for a contract, because we have a legitimate business need that does not override your rights, because we must meet a legal obligation, or because you have given consent. Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

5. Cookies and similar technologies

We use necessary technologies required to operate and protect the website and remember your cookie choices. Optional analytics, functional media or marketing technologies will only be used according to the choices available through Cookie Settings.

6. Sharing personal data

We may share personal data with service providers that support website hosting, security, contact-form delivery, business communications, analytics or other functions described in this notice. These providers only receive data needed for their role and are subject to appropriate contractual and security requirements. We may also disclose information where required by law, to protect legal rights or in connection with a corporate transaction.

7. International transfers

Some service providers may process information outside the country in which you are located. Where this occurs, 7Dwarfs uses the safeguards required by applicable data-protection law.

8. Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal obligations. Routine website enquiries are reviewed for deletion or anonymisation after 24 months unless an active business relationship, contract or legal requirement justifies longer retention.

9. Security

We use reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

10. Your choices and rights

Depending on the law that applies to you, you may have rights to request access to personal data, ask for inaccurate information to be corrected, request deletion, restrict or object to certain processing, withdraw consent, or request available information about how your data is used. You may also change optional cookie choices at any time through Cookie Settings.

To make a privacy request, email info@7dwarfs.net. We may need to verify your identity before completing the request.

11. Marketing communication

Submitting a contact form does not automatically subscribe you to marketing. If you separately opt in to receive updates, you can unsubscribe at any time using the link in the message or by contacting info@7dwarfs.net.

12. Third-party links and embedded services

The website may link to websites or services operated by other organisations. Their privacy practices are governed by their own notices. Optional embedded services do not load non-essential tracking technologies before the visitor has made the relevant cookie choice.

13. Children

This website is intended for business and general consumer enquiries and is not designed to collect personal data from children. If you believe a child has provided personal data through the website, contact us so that the matter can be reviewed.

14. Changes to this notice

We may update this Privacy Notice when the website, our service providers or legal requirements change. The current version and its update date will be published on the website.

15. Contact us

For questions about this notice or how 7Dwarfs handles personal data, contact:

7 Dwarfs FZCO
LIU 3, Unit B11
Dubai Silicon Oasis, Dubai
United Arab Emirates
info@7dwarfs.net